Please use this identifier to cite or link to this item: https://hdl.handle.net/20.500.12015/2526
Title: Multimedia Support of Collaboration in a Teleservice Team
Authors: Kristoffersen, Steinar
Rodden, Tom
Issue Date: 1995
Publisher: Kluwer Academic Publishers, Dordrecht, The Netherlands
metadata.dc.relation.ispartof: ECSCW 1995: Proceedings of the Fourth European Conference on Computer Supported Cooperative Work
metadata.mci.reference.pages: 281-295
Series/Report no.: ECSCW
Abstract: The purpose of this paper is to outline an architectural model for how multimedia can establish and support cooperative work. The proposed architecture emerged from empirical work in a large UK bank. Previous efforts have, as we see them, been largely experimental, and have focused on supporting informal work Few examples concern the support of actual work tasks in companies outside a research context. The outlined model offers a conception of work as distributed across time, space, tasks, people, and artefacts It aims to integrate informal and formal aspects of work by supporting the initiation and management of interaction as well as the cooperative work process itself.
URI: https://hdl.handle.net/20.500.12015/2526
ISBN: 978-94-011-0349-7
metadata.mci.conference.sessiontitle: Full Papers
metadata.mci.conference.location: Stockholm, Sweden
metadata.mci.conference.date: 10–14 September 1995
Appears in Collections:ECSCW 1995: Proceedings of the Fourth European Conference on Computer Supported Cooperative Work

Files in This Item:
File Description SizeFormat 
00102.pdf967,54 kBAdobe PDFView/Open


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.