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Title: Meeting at the desktop: An empirical study of virtually collocated teams
Authors: Mark, Gloria
Grudin, Jonathan
Poltrock, Steven E.
Issue Date: 1999
Publisher: Kluwer Academic Publishers, Dordrecht, The Netherlands
metadata.dc.relation.ispartof: ECSCW 1999: Proceedings of the Sixth European Conference on Computer Supported Cooperative Work
metadata.mci.reference.pages: 159-178
Series/Report no.: ECSCW
Abstract: Corporate mergers, global markets, reduced willingness to relocate, and the increased need to reorganize and respond dynamically - we are entering an era of distributed organizations and groups. New technologies are needed that enable distributed teams to work as though virtually collocated. This case study examines how one such technology, desktop conferencing with application sharing, is used routinely by four groups within a major company. We discuss differing and evolving patterns of use. A range of difficulties arising from impoverished communication are documented. Success factors are identified, focusing on the use of technology facilitation and meeting facilitation. We conclude by describing benefits possible with this merger of communication and application sharing, as well as the challenges of organizational change that may be needed to achieve the benefits.
metadata.dc.identifier.doi: 10.1007/0-306-47316-X_9
ISBN: 978-0-306-47316-6
metadata.mci.conference.sessiontitle: Full Papers
metadata.mci.conference.location: Copenhagen, Denmark 12–16 September 1999
Appears in Collections:ECSCW 1999: Proceedings of the Sixth European Conference on Computer Supported Cooperative Work

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