Please use this identifier to cite or link to this item: https://hdl.handle.net/20.500.12015/2458
Title: Harnessing complexity in CSCW
Authors: Kaplan, Simon M.
Seebeck, Lesley
Issue Date: 2001
Publisher: Kluwer Academic Publishers, Dordrecht, The Netherlands
metadata.dc.relation.ispartof: ECSCW 2001: Proceedings of the Seventh European Conference on Computer Supported Cooperative Work
metadata.mci.reference.pages: 359-378
Series/Report no.: ECSCW
Abstract: We argue that socio-technical systems can be understood as complex adaptive systems, that is, systems containing component sub-systems interacting such that they co-evolve This viewpoint may allow us to understand more clearly the factors that underlie the complexities of socio-technical systems, and allows for a new approach to systems design predicated on unpredictable adaptive processes. System designers, we argue, need to seek to understand the underlying structures, drivers and nature of change within the system and of the system as a whole This paper presents an outline of the complexity mechanisms that operate within socio-technical systems, and illustrates the concepts and system design implications by way of a case.
metadata.dc.identifier.doi: 10.1007/0-306-48019-19
URI: https://hdl.handle.net/20.500.12015/2458
ISBN: 978-0-306-48019-5
metadata.mci.conference.sessiontitle: Full Papers
metadata.mci.conference.location: Bonn, Germany
metadata.mci.conference.date: 2001-09-16
Appears in Collections:ECSCW 2001: Proceedings of the Seventh European Conference on Computer Supported Cooperative Work

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