Please use this identifier to cite or link to this item: https://hdl.handle.net/20.500.12015/2442
Title: Dependable Red Hot Action
Authors: Clarke, Karen
Hughes, John
Martin, Dave
Rouncefield, Mark
Sommerville, Ian
Gurr, Corin
Hartswood, Mark
Procter, Rob
Slack, Roger
Voss, Alex
Issue Date: 2003
Publisher: Kluwer Academic Publishers, Dordrecht, The Netherlands
metadata.dc.relation.ispartof: ECSCW 2003: Proceedings of the Eighth European Conference on Computer Supported Cooperative Work
metadata.mci.reference.pages: 61-80
Series/Report no.: ECSCW
Abstract: We present a brief observational, ‘ethnographic’, study of the Roughing Mill in a steel plant and use material from recorded activities to provide ‘illustrative vignettes’ of some aspects of the accomplishment and problems of everyday work. The account provides a ‘bottom up’ method for developing a more sophisticated and situated view of the problems of dependability. The paper documents the social organisation of work in the Roughing Mill, the interaction between the computer scheduler and the skill of the mill operator in accomplishing ‘dependable’ production of steel plates from slabs.
metadata.dc.identifier.doi: 10.1007/978-94-010-0068-0_4
URI: https://hdl.handle.net/20.500.12015/2442
ISBN: 978-94-010-0068-0
metadata.mci.conference.sessiontitle: Full Papers
metadata.mci.conference.location: Helsinki, Finland
metadata.mci.conference.date: 14–18 September 2003
Appears in Collections:ECSCW 2003: Proceedings of the Eighth European Conference on Computer Supported Cooperative Work

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