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|Title:||Dependable Red Hot Action|
|Publisher:||Kluwer Academic Publishers, Dordrecht, The Netherlands|
|metadata.dc.relation.ispartof:||ECSCW 2003: Proceedings of the Eighth European Conference on Computer Supported Cooperative Work|
|Abstract:||We present a brief observational, ‘ethnographic’, study of the Roughing Mill in a steel plant and use material from recorded activities to provide ‘illustrative vignettes’ of some aspects of the accomplishment and problems of everyday work. The account provides a ‘bottom up’ method for developing a more sophisticated and situated view of the problems of dependability. The paper documents the social organisation of work in the Roughing Mill, the interaction between the computer scheduler and the skill of the mill operator in accomplishing ‘dependable’ production of steel plates from slabs.|
|metadata.mci.conference.date:||14–18 September 2003|
|Appears in Collections:||ECSCW 2003: Proceedings of the Eighth European Conference on Computer Supported Cooperative Work|
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