Please use this identifier to cite or link to this item: https://hdl.handle.net/20.500.12015/2437
Title: Tourism and mobile technology
Authors: Brown, Barry
Chalmers, Matthew
Issue Date: 2003
Publisher: Kluwer Academic Publishers, Dordrecht, The Netherlands
metadata.dc.relation.ispartof: ECSCW 2003: Proceedings of the Eighth European Conference on Computer Supported Cooperative Work
metadata.mci.reference.pages: 335-354
Series/Report no.: ECSCW
Abstract: While tourism presents considerable potential for the use of new mobile technologies, we currently have little understanding of how tourists organise their activities or of the problems they face. This paper presents an ethnographic study of city tourists’ practices that draws out a number of implications for designing tourist technology. We describe how tourists work together in groups, collaborate around maps and guidebooks, and both ‘pre-’ and ‘post-visit’ places. Implications are drawn for three types of tourist technology: systems that explicitly support how tourists co-ordinate, electronic guidebooks and maps, and electronic tour guide applications. We discuss applications of these findings, including the Travelblog, which supports building travel–based web pages while on holiday.
metadata.dc.identifier.doi: 10.1007/978-94-010-0068-0_18
URI: https://hdl.handle.net/20.500.12015/2437
ISBN: 978-94-010-0068-0
metadata.mci.conference.sessiontitle: Full Papers
metadata.mci.conference.location: Helsinki, Finland
metadata.mci.conference.date: 14–18 September 2003
Appears in Collections:ECSCW 2003: Proceedings of the Eighth European Conference on Computer Supported Cooperative Work

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