Please use this identifier to cite or link to this item: https://hdl.handle.net/20.500.12015/2391
Title: Social bookmarking and exploratory search
Authors: Millen, David R.
Yang, Meng
Whittaker, Steven
Feinberg, Jonathan
Issue Date: 2007
Publisher: Springer, London
metadata.dc.relation.ispartof: ECSCW 2007: Proceedings of the 10th European Conference on Computer-Supported Cooperative Work
metadata.mci.reference.pages: 21-40
Series/Report no.: ECSCW
Abstract: In this paper, we explore various search tasks that are supported by a social bookmarking service. These bookmarking services hold great potential to powerfully combine personal tagging of information sources with interactive browsing, resulting in better social navigation. While there has been considerable interest in social tagging systems in recent years, little is known about their actual usage. In this paper, we present the results of a field study of a social bookmarking service that has been deployed in a large enterprise. We present new qualitative and quantitative data on how a corporate social tagging system was used, through both event logs (click level analysis) and interviews. We observed three types of search activities: community browsing, personal search, and explicit search. Community browsing was the most frequently used, and confirms the value of the social aspects of the system. We conclude that social bookmarking services support various kinds of exploratory search, and provide better personal bookmark management and enhance social navigation.
metadata.dc.identifier.doi: 10.1007/978-1-84800-031-5_2
URI: https://hdl.handle.net/20.500.12015/2391
ISBN: 978-1-84800-031-5
metadata.mci.conference.sessiontitle: Full Papers
metadata.mci.conference.location: Limerick, Ireland
metadata.mci.conference.date: 24-28 September 2007
Appears in Collections:ECSCW 2007: Proceedings of the 10th European Conference on Computer-Supported Cooperative Work

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