Please use this identifier to cite or link to this item: https://hdl.handle.net/20.500.12015/2363
Title: Dynamic Self-moderation in a Corporate Wiki to Improve Participation and Contribution Quality
Authors: Dencheva, Silviya
Prause, Christian R.
Prinz, Wolfgang
Issue Date: 2011
Publisher: Springer, London
metadata.dc.relation.ispartof: ECSCW 2011: Proceedings of the 12th European Conference on Computer Supported Cooperative Work
metadata.mci.reference.pages: 1-20
Series/Report no.: ECSCW
Abstract: Contribution to a corporate wiki for the purpose of knowledge transfer can be very low because of continuously pressing tasks, a chronic lack of spare time, and motivational reasons. This is a problem because the wiki fails to achieve its purpose of collecting valuable knowledge, and becomes less attractive through this over time. We present a reputation-based system that socially rewards employees for their contributions, and thereby increases their motivation to contribute to the wiki. In a four months trial of productive use with two work groups, we could show that our concept increases the quantity and quality of articles in the repository, leads to higher activity in general, and draws employees to the wiki who had not contributed before.
metadata.dc.identifier.doi: 10.1007/978-0-85729-913-0_1
URI: https://hdl.handle.net/20.500.12015/2363
ISBN: 978-0-85729-913-0
metadata.mci.conference.sessiontitle: Full Papers
metadata.mci.conference.location: Aarhus Denmark
metadata.mci.conference.date: 24-28 September 2011
Appears in Collections:ECSCW 2011: Proceedings of the 12th European Conference on Computer Supported Cooperative Work

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