Browsing by Author "Neureiter, Katja"
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- Conference PaperThe Impact of Spatial Properties on Collaboration: An Exploratory Study in the Automotive Domain(Proceedings of the 2016 ACM International Conference on Supporting Group Work, 2016) Krischkowsky, Alina; Trösterer, Sandra; Bruckenberger, Ulrike; Maurer, Bernhard; Neureiter, Katja; Perterer, Nicole; Baumgartner, Axel; Tscheligi, ManfredInteraction environments are characterized by their spatial properties, which guide, direct, and provide an opportunity to become a place for social encounters. For example, the car cabin comprises properties such as a special seating arrangement and hence physical barriers between the back and front row. In emphasizing notions of space" and "place", we present an initial study on how such spatial properties of the car cabin shape passenger collaboration. With this, we contribute to a better understanding of the automotive design space beyond driver and co-driver positions. In an exploratory lab study with 56 participants we observed collaborative practices in a hardware mock-up of an actual car. We found that social practices in cars need to be understood as connected to their inherent spatial manifestations, which are constraining and concurrently constituting them. We reflect upon the driver position as "the crux of the matter", the meanings people ascribe to particular positions, and how we can use this knowledge to inform automotive interaction design."
- Conference PaperThe Potential of VMC Systems to Support Social Capital(Proceedings of the 2014 ACM International Conference on Supporting Group Work, 2014) Neureiter, KatjaVideo-mediated communication systems allow to communicate over distance and offer possibilities to build up or maintain social relationships. Such systems convey a variety of non-verbal cues (e.g., gestures or facial expressions), which support mutual understanding and can evoke the feeling of being close to the remote communication partner. The aim of my thesis is to investigate the potential of video-mediated communication systems to increase cohesion and identity of small groups and develop a sense of belongingness, i.e., support bonding forms of social capital. This will be done by investigating the interrelation between social presence and social capital in video-mediated communication.
- Conference PaperPotentials of the Unexpected: Technology Appropriation Practices and Communication Needs(Proceedings of the 2014 ACM International Conference on Supporting Group Work, 2014) Tscheligi, Manfred; Krischkowsky, Alina; Neureiter, Katja; Inkpen, Kori; Muller, Michael; Stevens, GunnarWhether in private or professional life, individuals frequently adapt the technology around them and work with what they have at hand to accomplish a certain task. In this one-day workshop, we will discuss how this form of technology appropriation is used to satisfy communication needs. Thereby, we specifically focus on technology that was not intended to facilitate communication, but which led to appropriation driven by individuals' communication needs. Our aim is to identify unexpected" communication needs, to better address these in the design of interactive systems. We focus on a variety of different contexts, ranging from not restricted contexts to environments that are characterized by strict regulations (e.g., production lines with 24/7 shift production cycles). Consequently, this workshop aims at better understanding how users adapt technology to match their individual communication purposes and how these appropriation practices interrelate with and support organizational cooperation."
- Conference PaperStarting Up an E-Mentoring Relationship: A User Study(Proceedings of the 8th International Conference on Communities and Technologies, 2017) Neureiter, Katja; Vollmer, Johannes; Gerwert Vaz de Carvalho, Rebecca L.; Tscheligi, ManfredComputer-mediated communication (CMC) tools offer new ways for collaboration between distant parties (e.g., e-mentoring). However, this way of collaboration brings along diverse challenges, e.g., setting up a mentoring relationship in the absence of face-to-face meetings. Within a user study with eight mentor-mentee pairs, we investigated how this initial contact can be supported via an online platform. We explored what kind of communication channels are considered useful and to what extent participants reached mutual understanding (common ground). The results indicate that although participants preferred text messaging for the first contact, almost all switched to audio or video calls during the conversation to establish more closeness during the communication.