Data Work: How Energy Advisors and Clients Make IoT Data Accountable

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dc.contributor.authorFischer, Joel E.
dc.contributor.authorCrabtree, Andy
dc.contributor.authorColley, James A.
dc.contributor.authorRodden, Tom
dc.contributor.authorCostanza, Enrico
dc.date.accessioned2020-06-06T13:06:22Z
dc.date.available2020-06-06T13:06:22Z
dc.date.issued2017
dc.description.abstractWe present fieldwork findings from the deployment of an interactive sensing system that supports the work of energy advisors who give face-to-face advice to low-income households in the UK. We focus on how the system and the data it produced are articulated in the interactions between professional energy advisors and their clients, and how they collaboratively anticipate, rehearse, and perform data work. In addition to documenting how the system was appropriated in advisory work, we elaborate the ‘overhead cost’ of building collaborative action into connected devices and sensing systems, and the commensurate need to support discrete workflows and accountability systems to enable the methodical incorporation of the IoT into collaborative action. We contribute an elaboration of the social, collaborative methods of data work relevant to those who seek to design and study collaborative IoT systems.de
dc.identifier.doi10.1007/s10606-017-9293-x
dc.identifier.pissn1573-7551
dc.identifier.urihttp://dx.doi.org/10.1007/s10606-017-9293-x
dc.identifier.urihttps://dl.eusset.eu/handle/20.500.12015/3801
dc.publisherSpringer
dc.relation.ispartofComputer Supported Cooperative Work (CSCW): Vol. 26, No. 0
dc.relation.ispartofseriesComputer Supported Cooperative Work (CSCW)
dc.subjectCollaborative work
dc.subjectCSCW
dc.subjectEthnomethodology
dc.subjectInternet of things
dc.titleData Work: How Energy Advisors and Clients Make IoT Data Accountablede
dc.typeText/Journal Article
gi.citation.endPage626
gi.citation.startPage597

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JCSCW Vol. 26 (2017)