Citizen Adoption of Technology Mediated Social Participation Systems

Abstract

I study technologies developed to encourage the public to contribute to the public good. However, few of these systems are well accepted and adopted by public. Using a mixed methods approach grounded on technology acceptance theoretical frameworks, my dissertation explores why people are motivated to take participatory actions to be more involved and engaged within their communities? By using an example of Balagh Tejary, a public participation mobile application used to report merchant violations with the Ministry of Commerce in Saudi Arabia I aim to explore the motivational factors underpinning the acceptance of public participation systems in public good domain.