Evaluating the Usability of an Evolving Collaborative Product —Changes in User Type, Tasks and Evaluation Methods over Time

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dc.contributor.authorNodder, Chris
dc.contributor.authorWilliams, Gayna
dc.contributor.authorDubrow, Deborah
dc.date.accessioned2023-06-08T11:41:46Z
dc.date.available2023-06-08T11:41:46Z
dc.date.issued1999
dc.description.abstractThe first users of a new technology are often engineers and enthusiasts. The functionality and interface that they find acceptable may be very different than the requirements of a more mainstream audience. This poses challenges for usability engineers in both defining user groups and then evaluating a product against usability goals, when both users and goals are changing as the technology matures. Usability evaluation methods for collaborative applications must evolve and iterate at least as fast as the products themselves. This paper describes the changes in approach taken by usability engineers between Version 1 and Version 3 of the Microsoft NetMeeting product.en
dc.identifier.doi10.1145/320297.320314
dc.identifier.urihttps://dl.eusset.eu/handle/20.500.12015/4744
dc.language.isoen
dc.publisherAssociation for Computing Machinery
dc.relation.ispartofProceedings of the 1999 ACM International Conference on Supporting Group Work
dc.subjectdevelopment process
dc.subjectdesign consideration
dc.subjectNetMeeting
dc.subjectcollaborative tools
dc.subjectusability evaluation
dc.subjectapplication sharing
dc.titleEvaluating the Usability of an Evolving Collaborative Product —Changes in User Type, Tasks and Evaluation Methods over Timeen
gi.citation.publisherPlaceNew York, NY, USA
gi.citation.startPage150–159
gi.conference.locationPhoenix, Arizona, USA

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