Workflow Systems: Occasions for Success and Failure

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dc.contributor.authorGrinter, Rebecca E.
dc.date.accessioned2020-06-06T06:53:03Z
dc.date.available2020-06-06T06:53:03Z
dc.date.issued36647
dc.description.abstractWorkflow technologies have created considerable discussion within the computer supported cooperative work community. Although a number of theoretical and empirical warnings about the difficulties of workflow systems have appeared, the technologies continue to be built and sold. This paper examines the use of one workflow-like system and outlines three cases when the technology supported the work of its users. Comparing these successful occasions with some reports of difficulties, this paper draws conclusions about the circumstances that led to tool usage.de
dc.identifier.doi10.1023/A:1008719814496
dc.identifier.pissn1573-7551
dc.identifier.urihttp://dx.doi.org/10.1023/A:1008719814496
dc.identifier.urihttps://dl.eusset.eu/handle/20.500.12015/3565
dc.publisherSpringer
dc.relation.ispartofComputer Supported Cooperative Work (CSCW): Vol. 9, No. 2
dc.relation.ispartofseriesComputer Supported Cooperative Work (CSCW)
dc.subjectconfiguration management (CM)
dc.subjectempirical studies
dc.subjectsoftware development
dc.subjectworkflow systems
dc.titleWorkflow Systems: Occasions for Success and Failurede
dc.typeText/Journal Article
gi.citation.endPage214
gi.citation.startPage189

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JCSCW Vol. 09 (2000)