Comparative study on the effects of groupware and conventional technologies on the efficiency of collaborative writing

dc.contributor.authorMichailidis, Antonios
dc.contributor.authorRada, Roy
dc.date.accessioned2020-06-06T00:49:59Z
dc.date.available2020-06-06T00:49:59Z
dc.date.issued1995
dc.description.abstractIn this paper the concept of efficiency in collaborative writing is considered in detail and a definition of efficiency is proposed. The definition of efficiency leads to the development of a research framework that delineates five operational measures of efficiency: (a) writing activities efficiency, (b) coordination efficiency, (c) quality of output, (d) absence of breakdowns, and (e) satisfaction with group performance. A comparative study is subsequently presented on the effects that groupware and conventional technologies have on the effciency of collaborative writing. The hypothesis is advanced that groupware can improve the efficiency of collaborative writing over conventional technologies. The results seem to support the hypothesis and indicate that (a) the groupware system examined in this study (MUCH system) offers efficiency benefits in terms of coordination, (b) MUCH users tend to face communication breakdowns while users of conventional technologies tend to face task-related breakdowns, (c) the documents produced with MUCH are of higher content quality, more coherent, and of higher rhetorical effectiveness than the documents produced with conventional technologies, and (d) the comparison of MUCH with conventional technologies shows no significant difference in terms of their effects on group performance satisfaction.de
dc.identifier.doi10.1007/BF00750745
dc.identifier.pissn1573-7551
dc.identifier.urihttp://dx.doi.org/10.1007/BF00750745
dc.identifier.urihttps://dl.eusset.eu/handle/20.500.12015/3464
dc.publisherSpringer
dc.relation.ispartofComputer Supported Cooperative Work (CSCW): Vol. 3, No. 3-4
dc.relation.ispartofseriesComputer Supported Cooperative Work (CSCW)
dc.subjectbreakdowns
dc.subjectCollaborative writing
dc.subjectcoordination
dc.subjectefficiency
dc.subjectgroupware
dc.subjectquality
dc.titleComparative study on the effects of groupware and conventional technologies on the efficiency of collaborative writingde
dc.typeText/Journal Article
gi.citation.endPage357
gi.citation.startPage327

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