Starting Up an E-Mentoring Relationship: A User Study

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dc.contributor.authorNeureiter, Katja
dc.contributor.authorVollmer, Johannes
dc.contributor.authorGerwert Vaz de Carvalho, Rebecca L.
dc.contributor.authorTscheligi, Manfred
dc.contributor.editorLewkowicz, Myriam
dc.contributor.editorRohde, Markus
dc.contributor.editorMulder, Ingrid
dc.contributor.editorSchuler, Douglas
dc.date.accessioned2019-04-04T19:54:11Z
dc.date.available2019-04-04T19:54:11Z
dc.date.issued2017
dc.description.abstractComputer-mediated communication (CMC) tools offer new ways for collaboration between distant parties (e.g., e-mentoring). However, this way of collaboration brings along diverse challenges, e.g., setting up a mentoring relationship in the absence of face-to-face meetings. Within a user study with eight mentor-mentee pairs, we investigated how this initial contact can be supported via an online platform. We explored what kind of communication channels are considered useful and to what extent participants reached mutual understanding (common ground). The results indicate that although participants preferred text messaging for the first contact, almost all switched to audio or video calls during the conversation to establish more closeness during the communication.en
dc.identifier.doi10.1145/3083671.3083692
dc.identifier.isbn978-1-4503-4854-6
dc.language.isoen
dc.publisherACM Press, New York
dc.relation.ispartofProceedings of the 8th International Conference on Communities and Technologies
dc.subjectCollaboration
dc.subjectMentoring Relationships
dc.subjectMutual Understanding
dc.titleStarting Up an E-Mentoring Relationship: A User Studyen
dc.typeText/Conference Paper
gi.citation.endPage235
gi.citation.startPage232
gi.conference.dateJune 26-30, 2017
gi.conference.locationTroyes, France
gi.conference.sessiontitleLong Papers
mci.conference.reviewfull

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C&T 2017: Proceedings of the 8th International Conference on Communities and Technologies