Starting Up an E-Mentoring Relationship: A User Study

dc.contributor.authorNeureiter, Katja
dc.contributor.authorVollmer, Johannes
dc.contributor.authorGerwert Vaz de Carvalho, Rebecca L.
dc.contributor.authorTscheligi, Manfred
dc.contributor.editorLewkowicz, Myriam
dc.contributor.editorRohde, Markus
dc.contributor.editorMulder, Ingrid
dc.contributor.editorSchuler, Douglas
dc.description.abstractComputer-mediated communication (CMC) tools offer new ways for collaboration between distant parties (e.g., e-mentoring). However, this way of collaboration brings along diverse challenges, e.g., setting up a mentoring relationship in the absence of face-to-face meetings. Within a user study with eight mentor-mentee pairs, we investigated how this initial contact can be supported via an online platform. We explored what kind of communication channels are considered useful and to what extent participants reached mutual understanding (common ground). The results indicate that although participants preferred text messaging for the first contact, almost all switched to audio or video calls during the conversation to establish more closeness during the communication.en
dc.publisherACM Press, New York
dc.relation.ispartofProceedings of the 8th International Conference on Communities and Technologies
dc.subjectMentoring Relationships
dc.subjectMutual Understanding
dc.titleStarting Up an E-Mentoring Relationship: A User Studyen
dc.typeText/Conference Paper
gi.conference.dateJune 26-30, 2017
gi.conference.locationTroyes, France
gi.conference.sessiontitleLong Papers