A Patchwork Planet Integration and Cooperation in Hospitals

Simple item page
dc.contributor.authorEllingsen, Gunnar
dc.contributor.authorMonteiro, Eric
dc.date.accessioned2020-06-06T09:06:47Z
dc.date.available2020-06-06T09:06:47Z
dc.date.issued2003
dc.date.issued2003
dc.description.abstractThe `seamless' integration of a collectionof information systems has been recognised asvital in promoting and realising thecollaborative aspects of work. This emphasis onthe collaborative role of integrationsupplements other studies in CSCW focusing onmore singular tools for collaboration.Empirically, we analyse the design and use ofan electronic patient record system (EPR) inlarge hospitals in Norway. We discuss theconditions for and types of integration of EPRwith the host of related information systems inhospitals. We formulate design principles forthe integration of collaborative informationsystems based on a pragmatic study of theproductive role of redundant, fragmented andambiguous information.de
dc.identifier.doi10.1023/A:1022469522932
dc.identifier.pissn1573-7551
dc.identifier.urihttp://dx.doi.org/10.1023/A:1022469522932
dc.identifier.urihttps://dl.eusset.eu/handle/20.500.12015/3632
dc.publisherSpringer
dc.relation.ispartofComputer Supported Cooperative Work (CSCW): Vol. 12, No. 1
dc.relation.ispartofseriesComputer Supported Cooperative Work (CSCW)
dc.subjectambiguity
dc.subjectcollaborative work practices
dc.subjectelectronic patient records (EPR)
dc.subjectfragmentation
dc.subjecthospital information systems
dc.subjectintegration
dc.subjectredundancy
dc.titleA Patchwork Planet Integration and Cooperation in Hospitalsde
dc.typeText/Journal Article
gi.citation.endPage95
gi.citation.startPage71
gi.citations.count83
gi.citations.elementD. Allen (2019): Institutionalising emergent organisation in health and social care, In: Journal of Health Organization and Management 7/8(33), doi:10.1108/jhom-10-2018-0275
gi.citations.elementNeil Pollock, Robin Williams (2013): Strategic Ethnography and the Biography of Artefacts, In: Enterprise Resource Planning, doi:10.4018/978-1-4666-4153-2.ch021
gi.citations.elementGunnar Ellingsen, Eric Monteiro (2008): The organizing vision of integrated health information systems, In: Health Informatics Journal 3(14), doi:10.1177/1081180x08093333
gi.citations.elementJohn Baba, Matthew R. Thompson, Robert G. Berger (2011): Rounds reports, In: Health Informatics Journal 1(17), doi:10.1177/1460458210394616
gi.citations.elementDavina Allen (2014): Re-conceptualising holism in the contemporary nursing mandate: From individual to organisational relationships, In: Social Science & Medicine, doi:10.1016/j.socscimed.2014.08.036
gi.citations.elementAparecido Fabiano Pinatti de Carvalho, Saqib Saeed, Christian Reuter, Markus Rohde, David Randall, Volkmar Pipek, Volker Wulf (2022): Understanding Nomadic Practices of Social Activist Networks Through the Lens of Infrastructuring: the Case of the European Social Forum, In: Computer Supported Cooperative Work (CSCW) 4(31), doi:10.1007/s10606-022-09442-7
gi.citations.elementJames Sheffield (2008): Inquiry in health knowledge management, In: Journal of Knowledge Management 4(12), doi:10.1108/13673270810884327
gi.citations.elementElizabeth V. Eikey, Alison R. Murphy, Madhu C. Reddy, Heng Xu (2015): Designing for privacy management in hospitals: Understanding the gap between user activities and IT staff’s understandings, In: International Journal of Medical Informatics 12(84), doi:10.1016/j.ijmedinf.2015.09.006
gi.citations.elementMads Christophersen, Peter Mørck, Tue Odd Langhoff, Pernille Bjørn (2015): Unforeseen Challenges, In: Lecture Notes in Computer Science, doi:10.1007/978-3-319-20684-4_28
gi.citations.elementGunnar Ellingsen, Eric Monteiro (2000): The Slight Surprise of Integration, In: IFIP — The International Federation for Information Processing, doi:10.1007/0-387-28918-6_20
gi.citations.elementSigne Vikkelsø (2010): Mobilizing information infrastructure, shaping patient‐centred care, In: International Journal of Public Sector Management 4(23), doi:10.1108/09513551011047233
gi.citations.elementJames Sheffield (2008): Does health care for systemic development?, In: Systems Research and Behavioral Science 2(25), doi:10.1002/sres.886
gi.citations.elementTorbjørg Meum (2013): “Lost in translation”: The challenges of seamless integration in nursing practices, In: International Journal of Medical Informatics 5(82), doi:10.1016/j.ijmedinf.2012.11.012
gi.citations.elementMelanie Duckert, Pernille Bjørn (2024): Revisiting Grudin’s eight challenges for developers of groupware technologies 30 years later, In: i-com 1(23), doi:10.1515/icom-2023-0039
gi.citations.elementPernille Bjørn, Mark Wulff, Mathias Schmidt Petræus, Naja Holten Møller (2021): Immersive Cooperative Work Environments (CWE): Designing Human-Building Interaction in Virtual Reality, In: Computer Supported Cooperative Work (CSCW) 3(30), doi:10.1007/s10606-021-09395-3
gi.citations.elementAksel Hagen Tjora, Graham Scambler (2009): Square pegs in round holes: Information systems, hospitals and the significance of contextual awareness, In: Social Science & Medicine 3(68), doi:10.1016/j.socscimed.2008.11.005
gi.citations.elementObinna Anya, Hissam Tawfik, Atulya Nagar, Abdul Hakim H. M. Mohamed (2011): CaDHealth: Designing and Prototyping for Cross-Boundary Decision Support in E-Health, In: 2011 Developments in E-systems Engineering, doi:10.1109/dese.2011.77
gi.citations.elementNeil Pollock, Robin Williams (2012): Strategic Ethnography and the Biography of Artefacts, In: Phenomenology, Organizational Politics, and IT Design, doi:10.4018/978-1-4666-0303-5.ch013
gi.citations.elementJeanette Blomberg, Helena Karasti (2013): Reflections on 25 Years of Ethnography in CSCW, In: Computer Supported Cooperative Work (CSCW) 4-6(22), doi:10.1007/s10606-012-9183-1
gi.citations.element(2012): Perspectives on Information Infrastructures, In: Perspectives and Implications for the Development of Information Infrastructures, doi:10.4018/978-1-4666-1622-6.ch002
gi.citations.elementFederico Cabitza, Carla Simone (2012): Investigating the role of a Web-based tool to promote collective knowledge in medical communities, In: Knowledge Management Research & Practice 4(10), doi:10.1057/kmrp.2012.31
gi.citations.elementFederico Cabitza, Gunnar Ellingsen, Angela Locoro, Carla Simone (2018): Repetita Iuvant: Exploring and Supporting Redundancy in Hospital Practices, In: Computer Supported Cooperative Work (CSCW) 1-2(28), doi:10.1007/s10606-017-9303-z
gi.citations.elementCarsten S. Østerlund, Pernille Bjørn, Paul Dourish, Richard Harper, Daniela K. Rosner (2015): Sociomateriality and Design, In: Proceedings of the 18th ACM Conference Companion on Computer Supported Cooperative Work & Social Computing, doi:10.1145/2685553.2699336
gi.citations.elementRobin Williams, Neil Pollock (2010): E-Infrastructures: How Do We Know and Understand Them? Strategic Ethnography and the Biography of Artefacts, In: SSRN Electronic Journal, doi:10.2139/ssrn.1616593
gi.citations.elementNeil Pollock, Robin Williams (2010): e-Infrastructures: How Do We Know and Understand Them? Strategic Ethnography and the Biography of Artefacts, In: Computer Supported Cooperative Work (CSCW) 6(19), doi:10.1007/s10606-010-9129-4
gi.citations.elementPanos Constantinides, Michael Barrett (2000): Approaching Information Infrastructure as an Ecology of Ubiquitous Sociotechnical Relations, In: IFIP — The International Federation for Information Processing, doi:10.1007/0-387-28918-6_19
gi.citations.elementLiv Karen Johannessen, Gunnar Ellingsen (2009): Integration and Generification—Agile Software Development in the Healthcare Market, In: Computer Supported Cooperative Work (CSCW) 5-6(18), doi:10.1007/s10606-009-9097-8
gi.citations.elementClaudia Barsotini, Jacques Wainer (2005): Patterns of Collaboration and Non-collaboration Among Physicians, In: Lecture Notes in Computer Science, doi:10.1007/11560296_19
gi.citations.elementDaniel Fürstenau, Abayomi Baiyere, Natalia Kliewer (2019): A Dynamic Model of Embeddedness in Digital Infrastructures, In: Information Systems Research 4(30), doi:10.1287/isre.2019.0864
gi.citations.elementMikael B. Skov, Rune Th. Høegh (2005): Supporting information access in a hospital ward by a context-aware mobile electronic patient record, In: Personal and Ubiquitous Computing 4(10), doi:10.1007/s00779-005-0049-0
gi.citations.elementInger Dybdahl Sørby, Øystein Nytrø (2005): Does the Electronic Patient Record Support the Discharge Process? A Study on Physicians' Use of Clinical Information Systems during Discharge of Patients with Coronary Heart Disease, In: Health Information Management 4(34), doi:10.1177/183335830503400404
gi.citations.elementGwenaëlle Lairet, Mickaël David, Aurélie Girard (2024): L’évolution des affordances du dossier patient informatisé : une compréhension par la structure de l’outil, In: Systèmes d'information & management 1(Volume 29), doi:10.3917/sim.241.0007
gi.citations.elementSigne Vikkelsø (2007): IN BETWEEN CURING AND COUNTING: PERFORMATIVE EFFECTS OF EXPERIMENTS WITH HEALTHCARE INFORMATION INFRASTRUCTURE, In: Financial Accountability & Management 3(23), doi:10.1111/j.1468-0408.2007.00429.x
gi.citations.elementSara Green, Line Hillersdal, Jette Holt, Klaus Hoeyer, Sarah Wadmann (2022): The practical ethics of repurposing health data: how to acknowledge invisible data work and the need for prioritization, In: Medicine, Health Care and Philosophy 1(26), doi:10.1007/s11019-022-10128-6
gi.citations.elementVigdis Heimly (2010): Electronic referrals in the health sector in Norway, challenges on the road from standard to high volume use, In: 2010 International Symposium on Collaborative Technologies and Systems, doi:10.1109/cts.2010.5478450
gi.citations.elementDimitra Petrakaki, Ela Klecun (2015): Hybridity as a process of technology's ‘translation’: Customizing a national Electronic Patient Record, In: Social Science & Medicine, doi:10.1016/j.socscimed.2014.11.047
gi.citations.elementMargunn Aanestad, Miria Grisot, Ole Hanseth, Polyxeni Vassilakopoulou (2017): Information Infrastructures and the Challenge of the Installed Base, In: Health Informatics, doi:10.1007/978-3-319-51020-0_3
gi.citations.elementPernille Bjørn, Nina Boulus-Rødje (2018): Infrastructural Inaccessibility, In: ACM Transactions on Computer-Human Interaction 5(25), doi:10.1145/3219777
gi.citations.elementCharlotte Tang, Sheelagh Carpendale, Stacey Scott (2010): InfoFlow Framework for Evaluating Information Flow and New Health Care Technologies, In: International Journal of Human-Computer Interaction 5(26), doi:10.1080/10447311003719961
gi.citations.elementTRISHA GREENHALGH, HENRY W.W. POTTS, GEOFF WONG, PIPPA BARK, DEBORAH SWINGLEHURST (2009): Tensions and Paradoxes in Electronic Patient Record Research: A Systematic Literature Review Using the Meta‐narrative Method, In: The Milbank Quarterly 4(87), doi:10.1111/j.1468-0009.2009.00578.x
gi.citations.elementStella Rowlands, Amina Tariq, Steven Coverdale, Sue Walker, Maryann Wood (2020): A qualitative investigation into clinical documentation: why do clinicians document the way they do?, In: Health Information Management Journal 3(51), doi:10.1177/1833358320929776
gi.citations.elementG. Ellingsen, E. Monteiro (2003): Mechanisms for producing a working knowledge: Enacting, orchestrating and organizing, In: Information and Organization 3(13), doi:10.1016/s1471-7727(03)00011-3
gi.citations.elementTorstein Hjelle, Gasparas Jarulaitis (2008): Changing Large-Scale Collaborative Spaces: Strategies and Challenges, In: Proceedings of the 41st Annual Hawaii International Conference on System Sciences (HICSS 2008), doi:10.1109/hicss.2008.89
gi.citations.elementPernille Bjørn, Carsten Østerlund (2014): Sociomateriality & Design, In: Computer Supported Cooperative Work, doi:10.1007/978-3-319-12607-4_2
gi.citations.elementGunnar Ellingsen, Eric Monteiro, Glenn Munkvold (2007): Standardization of Work: Co-constructed Practice, In: The Information Society 5(23), doi:10.1080/01972240701572723
gi.citations.elementMarjolein A. G. van Offenbeek, Janita F. J. Vos, Bart van den Hooff, Albert Boonstra (2023): When workarounds aggravate misfits in the use of electronic health record systems, In: Information Systems Journal 2(34), doi:10.1111/isj.12478
gi.citations.elementFederico Cabitza, Carla Simone (2008): Supporting Practices of Positive Redundancy for Seamless Care, In: 2008 21st IEEE International Symposium on Computer-Based Medical Systems, doi:10.1109/cbms.2008.26
gi.citations.elementH. Pirnejad, R. Bal, M. Berg (2008): Building an inter-organizational communication network and challenges for preserving interoperability, In: International Journal of Medical Informatics 12(77), doi:10.1016/j.ijmedinf.2008.05.001
gi.citations.elementTue Odd Langhoff, Mikkel Hvid Amstrup, Peter Mørck, Pernille Bjørn (2016): Infrastructures for healthcare: From synergy to reverse synergy, In: Health Informatics Journal 1(24), doi:10.1177/1460458216654288
gi.citations.elementSarah Wadmann, Klaus Hoeyer (2018): Dangers of the digital fit: Rethinking seamlessness and social sustainability in data-intensive healthcare, In: Big Data & Society 1(5), doi:10.1177/2053951717752964
gi.citations.elementMaria Cherba, Consuelo Vásquez (2014): Étudier la communication organisationnelle et santé des organisations de santé au health organizing, In: Communication et organisation 45, doi:10.4000/communicationorganisation.4598
gi.citations.elementMiria Grisot, Polyxeni Vassilakopoulou (2017): Re-Infrastructuring for eHealth: Dealing with Turns in Infrastructure Development, In: Computer Supported Cooperative Work (CSCW) 1-2(26), doi:10.1007/s10606-017-9264-2
gi.citations.elementFederico Cabitza, Carlo Batini (2016): Information Quality in Healthcare, In: Data-Centric Systems and Applications, doi:10.1007/978-3-319-24106-7_13
gi.citations.elementGlenn Munkvold, Gunnar Ellingsen, Hege Koksvik (2006): Formalizing work, In: Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work, doi:10.1145/1180875.1180886
gi.citations.elementCamilo Alvarez, Eric Rojas, Michael Arias, Jorge Munoz-Gama, Marcos Sepúlveda, Valeria Herskovic, Daniel Capurro (2018): Discovering role interaction models in the Emergency Room using Process Mining, In: Journal of Biomedical Informatics, doi:10.1016/j.jbi.2017.12.015
gi.citations.elementV. Hepsø (2006): When are we Going to Address Organizational Robustness and Collaboration as Something else than a Residual Factor?, In: Intelligent Energy Conference and Exhibition, doi:10.2118/100712-ms
gi.citations.elementEivind Vedvik, Aksel H Tjora, Arild Faxvaag (2009): Beyond the EPR: Complementary roles of the hospital-wide electronic health record and clinical departmental systems, In: BMC Medical Informatics and Decision Making 1(9), doi:10.1186/1472-6947-9-29
gi.citations.elementClaus Bossen, Randi Markussen (2010): Infrastructuring and Ordering Devices in Health Care: Medication Plans and Practices on a Hospital Ward, In: Computer Supported Cooperative Work (CSCW) 6(19), doi:10.1007/s10606-010-9131-x
gi.citations.elementNina Boulus, Pernille Bjorn (2010): A cross-case analysis of technology-in-use practices: EPR-adaptation in Canada and Norway, In: International Journal of Medical Informatics 6(79), doi:10.1016/j.ijmedinf.2008.06.008
gi.citations.elementClaus Bossen, Kathleen H Pine, Federico Cabitza, Gunnar Ellingsen, Enrico Maria Piras (2019): Data work in healthcare: An Introduction, In: Health Informatics Journal 3(25), doi:10.1177/1460458219864730
gi.citations.elementMate Bestek, Erik Grönvall, Joanna Saad-Sulonen (2022): Commoning Semantic Interoperability in Healthcare, In: International Journal of the Commons 1(16), doi:10.5334/ijc.1157
gi.citations.elementBrit Ross Winthereik (2014): <scp>ICT in</scp>Health Care, In: The Wiley Blackwell Encyclopedia of Health, Illness, Behavior, and Society, doi:10.1002/9781118410868.wbehibs157
gi.citations.elementDavina Allen (2018): Care trajectory management: A conceptual framework for formalizing emergent organisation in nursing practice, In: Journal of Nursing Management 1(27), doi:10.1111/jonm.12645
gi.citations.elementMargunn Aanestad, Tina Blegind Jensen (2016): Collective mindfulness in post-implementation IS adaptation processes, In: Information and Organization 1-2(26), doi:10.1016/j.infoandorg.2016.02.001
gi.citations.elementBente Christensen (2016): Formalization and Accountability in Surgery Planning, In: Proceedings of the 19th International Conference on Supporting Group Work, doi:10.1145/2957276.2957309
gi.citations.elementFrauke Mörike, Hannah L. Spiehl, Markus A. Feufel (2022): Workarounds in the Shadow System: An Ethnographic Study of Requirements for Documentation and Cooperation in a Clinical Advisory Center, In: Human Factors: The Journal of the Human Factors and Ergonomics Society 3(66), doi:10.1177/00187208221087013
gi.citations.elementEric Monteiro, Neil Pollock, Ole Hanseth, Robin Williams (2012): From Artefacts to Infrastructures, In: Computer Supported Cooperative Work (CSCW) 4-6(22), doi:10.1007/s10606-012-9167-1
gi.citations.elementEivor Marianne Oborn, Michael Ian Barrett, David Alexander Stig Barrett (2020): Beware of the pendulum swing: how leaders can sustain rapid technology innovation beyond the COVID-19 crisis, In: BMJ Leader 1(5), doi:10.1136/leader-2020-000304
gi.citations.elementMarit R. Halvorsen, Hanne O. Austad, Andreas D. Landmark, Dag Ausen, Ingrid Svagård, Tanja Tomasevic, Trond Trondsen (2019): Redesigning Work With a Lightweight Approach to Coordination Technology, In: CIN: Computers, Informatics, Nursing 3(37), doi:10.1097/cin.0000000000000493
gi.citations.elementFederico Cabitza (2014): At the Boundary of Communities and Roles: Boundary Objects and Knowledge Artifacts as Resources for IS Design, In: Lecture Notes in Information Systems and Organisation, doi:10.1007/978-3-319-09450-2_13
gi.citations.elementSteven Houben, Mads Frost, Jakob E. Bardram (2015): Collaborative Affordances of Hybrid Patient Record Technologies in Medical Work, In: Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work &amp; Social Computing, doi:10.1145/2675133.2675164
gi.citations.elementSilvia Formasini, Francesco Miele, Enrico Maria Piras (2019): La digitalizzazione dei processi organizzativi in sanità. Il caso della gestione dei farmaci oncologici, In: WELFARE E ERGONOMIA 1, doi:10.3280/we2018-001006
gi.citations.elementGeraldine Fitzpatrick, Gunnar Ellingsen (2012): A Review of 25 Years of CSCW Research in Healthcare: Contributions, Challenges and Future Agendas, In: Computer Supported Cooperative Work (CSCW) 4-6(22), doi:10.1007/s10606-012-9168-0
gi.citations.element(2012): Challenges to the Development of Information Infrastructures, In: Perspectives and Implications for the Development of Information Infrastructures, doi:10.4018/978-1-4666-1622-6.ch006
gi.citations.elementDan Sholler (2020): Infrastructuring as an Occasion for Resistance: Organized Resistance to Policy-Driven Information Infrastructure Development in the U.S. Healthcare Industry, In: Computer Supported Cooperative Work (CSCW) 4(29), doi:10.1007/s10606-020-09375-z
gi.citations.elementGunnar Ellingsen, Eric Monteiro (2006): Seamless Integration: Standardisation across Multiple Local Settings, In: Computer Supported Cooperative Work (CSCW) 5-6(15), doi:10.1007/s10606-006-9033-0
gi.citations.elementClaus Bossen, Erik Grönvall (2015): Collaboration in-between, In: Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work &amp; Social Computing, doi:10.1145/2675133.2675243
gi.citations.elementTorbjørg Meum (2012): Electronic medication management, In: Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work, doi:10.1145/2145204.2145335
gi.citations.elementStina Matthiesen, Pernille Bjørn (2015): Why Replacing Legacy Systems Is So Hard in Global Software Development, In: Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work &amp; Social Computing, doi:10.1145/2675133.2675232
gi.citations.elementDavid Jamieson, Rob Wilson, Mike Martin, Toby Lowe, Jonathan Kimmitt, Jane Gibbon, Max French (2020): Data for outcome payments or information for care? A sociotechnical analysis of the management information system in the implementation of a social impact bond, In: Public Money &amp; Management 3(40), doi:10.1080/09540962.2020.1714306
gi.citations.elementRob Wilson, Sue Baines, Mike Martin, Paul Richter, Ian McLoughlin, Gregory Maniatopoulos (2017): Who is telecaring whom? Exploring the total social organisation of care work in an Italian municipality, In: New Technology, Work and Employment 3(32), doi:10.1111/ntwe.12101
gi.citations.elementEivor Oborn, Michael Barrett, Elizabeth Davidson (2011): Unity in Diversity: Electronic Patient Record Use in Multidisciplinary Practice, In: Information Systems Research 3(22), doi:10.1287/isre.1110.0372
gi.citations.elementSabi Redwood, Anna Rajakumar, James Hodson, Jamie J Coleman (2011): Does the implementation of an electronic prescribing system create unintended medication errors? A study of the sociotechnical context through the analysis of reported medication incidents, In: BMC Medical Informatics and Decision Making 1(11), doi:10.1186/1472-6947-11-29

Files

Collections

JCSCW Vol. 12 (2003)