Bridging Artifacts and Actors: Expertise Sharing in Organizational Ecosystems

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dc.contributor.authorPipek, Volkmar
dc.contributor.authorWulf, Volker
dc.contributor.authorJohri, Aditya
dc.date.accessioned2020-06-06T13:07:06Z
dc.date.available2020-06-06T13:07:06Z
dc.date.issued2012
dc.date.issued2012
dc.description.abstractWe synthesize findings from longitudinal case studies examining work practices in three different organizations and propose analytical and methodological frameworks to guide the design and implementation of technologies for expertise and knowledge management. We appropriate the concept of ecosystem to argue that we can create active and useful solutions for knowledge management through a focus on interaction between two mutually intertwined elements of an ecosystem—artifacts and actors. We show that in expertise and knowledge sharing systems domain knowledge and technological knowledge are complementary and we present evidence that small solutions can have far reaching effects. Finally, we make a case for full integration of IT developers as an element of expertise sharing ecosystem.de
dc.identifier.doi10.1007/s10606-011-9138-y
dc.identifier.pissn1573-7551
dc.identifier.urihttp://dx.doi.org/10.1007/s10606-011-9138-y
dc.identifier.urihttps://dl.eusset.eu/handle/20.500.12015/3933
dc.publisherSpringer
dc.relation.ispartofComputer Supported Cooperative Work (CSCW): Vol. 21
dc.relation.ispartofseriesComputer Supported Cooperative Work (CSCW)
dc.subjectcase studies
dc.subjectCSCW
dc.subjectexpertise sharing
dc.subjectIT ecosystems
dc.subjectknowledge management
dc.titleBridging Artifacts and Actors: Expertise Sharing in Organizational Ecosystemsde
dc.typeText/Journal Article
gi.citation.endPage282
gi.citation.startPage261
gi.citations.count17
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JCSCW Vol. 21 (2012)