Information Fortification: An Online Citation Behavior

dc.contributor.authorForte, Andrea
dc.contributor.authorAndalibi, Nazanin
dc.contributor.authorGorichanaz, Tim
dc.contributor.authorKim, Meen Chul
dc.contributor.authorPark, Thomas
dc.contributor.authorHalfaker, Aaron
dc.description.abstractIn this multi-method study, we examine citation activity on English-language Wikipedia to understand how information claims are supported in a non-scientific open collaboration context. We draw on three data sources-edit logs, interview data, and document analysis-to present an integrated interpretation of citation activity and found pervasive themes related to controversy and conflict. Based on this analysis, we present and discuss information fortification as a concept that explains online citation activity that arises from both naturally occurring and manufactured forms of controversy. This analysis challenges a workshop position paper from Group 2005 by Forte and Bruckman, which draws on Latour's sociology of science and citation to explain citation in Wikipedia with a focus on credibility seeking. We discuss how information fortification differs from theories of citation that have arisen from bibliometrics scholarship and are based on scientific citation practices.en
dc.publisherAssociation for Computing Machinery
dc.relation.ispartofProceedings of the 2018 ACM International Conference on Supporting Group Work
dc.subjectopen collaboration
dc.titleInformation Fortification: An Online Citation Behavioren
dc.typeText/Conference Paper
gi.conference.locationSanibel Island, Florida, USA