Blythin, SteveHughes, John A.Kristoffersen, SteinarRodden, TomRouncefield, Mark2023-06-082023-06-081997https://dl.eusset.eu/handle/20.500.12015/4978engroupwareethnographic studies of workevaluationRecognising “Success” and “Failure”: Evaluating Groupware in a Commercial Context10.1145/266838.266852