Hepsø, Vidar2017-04-152017-04-151997978-94-015-7372-6This paper exemplifies how to make aggregated descriptions or requirements of work processes to serve as references or resources for future situated actions in the operations of a new oil installation It describes a joint organisational and IT-development process of a CSCW-application that supports personel in their daily preparations for operations. The paper discusses how the organisational members themselves were empowered to describe the proper format of representation, with activities, products, roles, responsibilities and co-ordination mechanisms in general.enText