Lu, Di2023-03-172023-03-172016https://dl.eusset.eu/handle/20.500.12015/4582With new technological advances more and more the boundaries of online and offline spaces is becoming fuzzy. This hybrid model of computer-mediated communication introduces new challenges and opportunities for users, researchers, and practitioners. My dissertation research focuses particularly of designing processes and tools to better support newcomers within online communities with hybrid communication patterns. My dissertation will contribute to research and practices of building newcomer-friendly" hybrid communities."enretentionattractionnewcom-ershybrid communitiesonline-offline interactionsText/Conference Paper10.1145/2957276.2997024