Herrmann, Thomas2017-04-152017-04-152008Technical support of collaborative creativity is a complex challenge because the interacting people usually have differing backgrounds, thought processes or self expression, and their collaboration is only weakly structured and should be highly flexible. We outline the heterogeneous characteristics of creativity and their dimensions, and describe the barriers to be overcome. On this basis, five CSCW-oriented design heuristics are derived: Supporting the large picture – the visualization of rich materialthe malleability of shared material and stimulation of variationssupport of convergence within evolutionary documentationsmooth transitions between different modes of creative collaborationintegration of communication with work on shared material.encscwcreativitytool designText