Partogi, MichelleJafariNaimi, Nassim2023-03-172023-03-172016https://dl.eusset.eu/handle/20.500.12015/4547It is widely accepted within the fields of Design and Human-Computer Interaction that designing products in collaboration with end users can lead to more useful, usable, and desirable products. Less explored is the co-design process's potential to change organizational culture through introduction and illustration of its central principles at work: such as prioritizing participants needs and experiences; mutual learning; and sustainability into organizations' practices and processes. This poster presents a case study on how the process of co-designing a collaborative digital application introduced change within the processes and practices of an autism support service organization in the US towards a human-centered approach.enproduct-service designhuman-centered designparticipatory designcollaborative media designorganizational changeText/Conference Paper10.1145/2957276.2996289