Simone, CarlaAckerman, MarkWulf, Volker2020-06-062020-06-06410612012http://dx.doi.org/10.1007/s10606-012-9161-7https://dl.eusset.eu/handle/20.500.12015/3930Knowledge Management in Practice: A Special IssueText/Journal Article10.1007/s10606-012-9161-71573-7551