Facilitating Responsible Use of Artificial Intelligence in the Public Sector Through Guidelines for Human- AI Interaction

Sterkenburg, JarlEllingsen, MatsArnarsson, Robert ThorPham, Anh NguyenCappelen, GardHochwarter, StefanSchmager, Stefan2023-08-292023-08-2920232510-2591https://dl.eusset.eu/handle/20.500.12015/5022When developing Artificial Intelligence (AI) systems and implementing them in public services, guidelines for human-AI interaction can be instrumental in ensuring responsible use of these systems and AI intelligibility and responsibility, protecting the citizens’ rights and interests. Although there are as of yet no such guidelines established that are directed at the public sector, tech companies like Microsoft have established guidelines for the commercial sector. To investigate how commercial guidelines may help guide the development of public services that utilize AI, we have explored ...enFacilitating Responsible Use of Artificial Intelligence in the Public Sector Through Guidelines for Human- AI InteractionText/Conference Demo10.48340/ihc2023_pd029