van der Aalst, W. M. P.Berens, P. J. S.2023-06-082023-06-082001https://dl.eusset.eu/handle/20.500.12015/4798In the last decade, workflow technology has become one of the building blocks for realizing enterprise information systems. Unfortunately, the application of contemporary workflow management systems is limited to well-defined and well-controlled environments. In practice, workflow technology often fails because of limited flexibility. We advocate a paradigm shift to overcome this problem: Workflows should not be driven by pre-specified control-flows but by the products they generate. This paper presents the software package FLOWer which fully supports this paradigm shift.enFLOWerworkflow managementproduct-driven designcase handlingworkflow management systems10.1145/500286.500296