Grisot, MiriaVassilakopoulou, Polyxeni2020-06-062020-06-06428262017http://dx.doi.org/10.1007/s10606-017-9264-2https://dl.eusset.eu/handle/20.500.12015/3805In this paper, we examine infrastructuring in the context of developing national, public eHealth services in Norway. Specifically, we analyze the work of a project team engaged in the design and development of new web-based capabilities for communication between citizens and primary healthcare practitioners. We frame the case as a study of re-infrastructuring to signify a particular occasion of infrastructuring that entails facilitating a new logic within established social and technological networks. To make sense of the particularities of re-infrastructuring, we draw from research in infrastructure studies which considers embeddedness as a resource in infrastructure evolution. We analyze how actors worked to re-infrastructure through adapting primary care information systems, information flows and representations of patient data. Our findings show how the work of re-infrastructuring revolves around addressing two key design concerns: a) bringing novelty without being trapped in the existing arrangements or harming what is in place, b) bringing changes that are within a specific direction although they happen through distributed decision taking.DesigneHealthEmbeddednessInformation infrastructureInfrastructuringText/Journal Article10.1007/s10606-017-9264-21573-7551