Zhang, Jing2017-08-082017-08-082017As of 2014, 29.1 million people in the US and 422 million in the world have diabetes. Diabetes has a substantial and increasing impact on the quality of life. Patients face the burden of self-management and have day-to-day decisional needs when they attempt to find out about their choices and decided on the next course of action. The field has under-explored these decisional needs. To this end, I aim to investigate how patients make decisions in online health communities and present solutions to provide balanced and comprehensive information to better support patient decisional needs.enText/Conference Paper10.18420/ecscw2017_dc02510-2591