Rutz, Philipp2024-06-042024-06-042024https://dl.eusset.eu/handle/20.500.12015/5084Enterprise resource planning (ERP) systems are pivotal in industrial settings, yet often underutilised due to users’ inadequate training and understanding. Previous research has shown that this is to a certain extent due to current implementation practices of such systems, which focus on the go-live moment, rather on their continuous use afterwards. This research aims to address this gap by examining the ERPs appropriation process and designing practice-centred systems to facilitate their integration into work practices through facilitated training in SMEs. Drawing on a CSCW and business informatics perspective, this research seeks to bridge a clear gap in the literature through a practice-centred approach.enText/Conference Paper10.48340/ecscw2024_dc012510-2591