Bødker, SusannePetersen, Anja Bechmann2017-04-152017-04-152008This paper presents an analysis of the Napkin, a collaborative technology designed to support news reporters in their struggle to handle the integrated production of news stories to multiple media platforms. The Napkin was abandoned while we studied it, and this raised the questions of what was wrong with the Napkin, and why did it fail? The Napkin suffered many of the problems known to CSCW: It lacked reciprocity of visibility and commitment between reporters and editorsit did not give sufficient overview of media processes and products, in particular it was impossible to motivate stories and overview their relationships with other stories. The casual metaphor of a Napkin was in contrast to how commitments got perceived by reporters and editors. The paper uses these discussions to revisit the notion of articulation work.enCSCWarticulation workoverviewcooperationText