Pirzadeh, Afarin2023-03-172023-03-172014https://dl.eusset.eu/handle/20.500.12015/4462In spite of rapid growth of text-based instant messaging (IM) in diverse settings, emotion communication in IM has received limited empirical scrutiny, especially inside casual settings. The main goal of my dissertation project is to, through design research, critically examine how users communicate their emotions in IM and to establish user-centered design solutions to comprehensively support emotional communication via this medium.entext-based cmcemotional communicationinstant messaging (im)design researchText/Conference Paper10.1145/2660398.2660439