Please use this identifier to cite or link to this item: https://hdl.handle.net/20.500.12015/2821
Title: The Work of Infrastructuring: A Study of a National eHealth Project
Authors: Grisot, Miria
Vassilakopoulou, Polyxeni
Issue Date: 2015
Publisher: Springer, Cham
metadata.dc.relation.ispartof: ECSCW 2015: Proceedings of the 14th European Conference on Computer Supported Cooperative Work
metadata.mci.reference.pages: 205-221
Series/Report no.: ECSCW
Abstract: In this paper we examine a national initiative to further develop the Norwegian healthcare information infrastructure. Specifically, we analyse the work of a project team engaged in the design and development of new web-based capabilities for communication between citizens and primary healthcare practitioners. We foreground the work of infrastructuring which entails conceptualising new technological capabilities not as standalone objects, but as elements in larger arrangements that are sociotechnical in nature. Our findings show how the work within the project was shaped by concerns for embeddedness and durability that led to certain design decisions. Furthermore, we find that these decisions had significant repercussions on the development process and created a complex situation where the cooperation of an evolving constellation of multiple actors was required. Our research contributes an initial understanding of how an infrastructural project is different to projects aimed to the development of specific software artefacts.
metadata.dc.identifier.doi: 10.1007/978-3-319-20499-4_11
URI: https://hdl.handle.net/20.500.12015/2821
ISBN: 978-3-319-20498-7
metadata.mci.conference.sessiontitle: Full Papers
metadata.mci.conference.location: Oslo, Norway
metadata.mci.conference.date: 19-23 September 2015
Appears in Collections:ECSCW 2015: Proceedings of the 14th European Conference on Computer Supported Cooperative Work

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