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Title: Wiki-based community collaboration in organizations
Authors: Mansour, Osama
Abusalah, Mustafa
Askenäs, Linda
Keywords: Community;Wiki;Collaboration;Openness;knowledge sharing;Organizations
Issue Date: 2011
Publisher: Springer, London
metadata.dc.relation.ispartof: Proceedings of the 5th International Conference on Communities and Technologies - C&T '11
metadata.mci.reference.pages: 79-87
Series/Report no.: C&T
Abstract: Social media technologies are increasingly used within organizational settings. Particularly, organizations continue to adopt and use wikis for enabling collaboration among their professional communities of practice. At this respect, the current paper reports results from an interpretive case study focusing on the use of a wiki for knowledge collaboration and sharing at a large multinational organization. It examines how the wiki is used by members of several professional communities of practice through interviews, observations, field studies, and documents. It concludes by showing that the openness of the wiki has a dual impact on wiki collaboration and also discusses how the wiki might serve as both an enabler and inhibitor for community and knowledge collaboration.
metadata.dc.identifier.doi: 10.1145/2103354.2103366
metadata.mci.conference.sessiontitle: Full Papers
metadata.mci.conference.location: The Edge, State Library of Queensland, Brisbane, Australia 29 June – 2 July 2011
Appears in Collections:C&T 2011: 5th International Conference on Communities & Technologies

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