Please use this identifier to cite or link to this item: https://dl.eusset.eu/handle/20.500.12015/2526
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dc.contributor.authorKristoffersen, Steinar
dc.contributor.authorRodden, Tom
dc.date.accessioned2017-04-15T11:54:00Z-
dc.date.available2017-04-15T11:54:00Z-
dc.date.issued1995
dc.identifier.isbn978-94-011-0349-7
dc.description.abstractThe purpose of this paper is to outline an architectural model for how multimedia can establish and support cooperative work. The proposed architecture emerged from empirical work in a large UK bank. Previous efforts have, as we see them, been largely experimental, and have focused on supporting informal work Few examples concern the support of actual work tasks in companies outside a research context. The outlined model offers a conception of work as distributed across time, space, tasks, people, and artefacts It aims to integrate informal and formal aspects of work by supporting the initiation and management of interaction as well as the cooperative work process itself.
dc.language.isoen
dc.publisherKluwer Academic Publishers, Dordrecht, The Netherlands
dc.relation.ispartofECSCW 1995: Proceedings of the Fourth European Conference on Computer Supported Cooperative Work
dc.relation.ispartofseriesECSCW
dc.titleMultimedia Support of Collaboration in a Teleservice Team
dc.typeText
mci.conference.date10–14 September 1995
mci.conference.locationStockholm, Sweden
mci.conference.sessiontitleFull Papers
mci.reference.pages281-295
Appears in Collections:ECSCW 1995: Proceedings of the Fourth European Conference on Computer Supported Cooperative Work

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