Browsing by Subject ethnography

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PreviewIssue DateTitleAuthor(s)
2006Achieving Dependability in the Configuration, Integration and Testing of Healthcare TechnologiesMartin, David; Hartswood, Mark; Slack, Roger; Voss, Alex
2009Achieving Diagnosis by ConsensusKane, Bridget; Luz, Saturnino
2012Agentville: supporting situational awareness and motivation in call centresColombino, Tommaso; Castellani, Stefania; Grasso, Antonietta; Willamowski, Jutta
2019Al Osool: Understanding information behavior for community development at Za’atari Syrian refugee campFisher, Karen E.; Yafi, Eiad; Maitland, Carleen; Xu, Ying; Cech, Florian; Tellioğlu, Hilda
2004Ambiguities, Awareness and Economy: A Study of Emergency Service WorkPettersson, Mårten; Randall, Dave; Helgeson, Bo
2007Boundary Negotiating Artifacts: Unbinding the Routine of Boundary Objects and Embracing Chaos in Collaborative WorkLee, Charlotte P.
2001Bridging Work Practice and System Design: Integrating Systemic Analysis, Appreciative Intervention and Practitioner ParticipationKarasti, Helena
2008‘Colour, it’s just a constant problem’: an examination of practice, infrastructure and workflow in colour printingMartin, David; O'Neill, Jacki; Colombino, Tommaso; Roulland, Frederic; Willamowski, Jutta
2009Communication and Diagnostic Work in Medical Emergency Calls in ItalyPaoletti, Isabella
2005Creating Assemblies in Public Environments: Social Interaction, Interactive Exhibits and CSCWHindmarsh, Jon; Heath, Christian; Vom Lehn, Dirk; Cleverly, Jason
2009Designing for Diagnosing: Introduction to the Special Issue on Diagnostic WorkBüscher, Monika; O’Neill, Jacki; Rooksby, John
2009Designing Technology as an Embedded Resource for TroubleshootingCastellani, Stefania; Grasso, Antonietta; O’Neill, Jacki; Roulland, Frederic
2006Developing Digital Records: Early Experiences of Record and ReplayCrabtree, Andy; French, Andrew; Greenhalgh, Chris; Benford, Steve; Cheverst, Keith; Fitton, Dan; Rouncefield, Mark; Graham, Connor
1994Ethnography and designGrudin, Jonathan; Grinter, Rebecca E.
2004From Cards to Code: How Extreme Programming Re-Embodies Programming as a Collective PracticeMacKenzie, Adrian; Monk, Simon
2007How Can I Help You? Call Centres, Classification Work and CoordinationMartin, David; O’neill, Jacki; Randall, Dave; Rouncefield, Mark
297-318http://dx.doi.org/10.1007/BF01846697Harper, Richard H. R.
2010Infrastructuring and Ordering Devices in Health Care: Medication Plans and Practices on a Hospital WardBossen, Claus; Markussen, Randi
1999“It's Just a Matter of Common Sense”: Ethnography as Invisible WorkForsythe, Diana E.
2010Knowledge Management in Locating the Patient in an Emergency Medical Service in ItalyDovigo, Fabio; Redaelli, Ilaria