EUSSET Digital Library
This website holds the digital library of the European Society for Socially Embedded Technologies (EUSSET) - providing free access to metadata and full texts of the conferences and workshops organized by and with EUSSET.
Browsing by Subject call centres
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| Preview | Issue Date | Title | Author(s) |
|---|---|---|---|
| 2007 | How Can I Help You? Call Centres, Classification Work and Coordination | Martin, David; O’neill, Jacki; Randall, Dave; Rouncefield, Mark |