Browsing by Subject "social norms"
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- Conference PaperResearch Ethics Town Hall Meeting(Proceedings of the 2018 ACM International Conference on Supporting Group Work, 2018) Björn, Pernille; Fiesler, Casey; Muller, Michael; Pater, Jessica; Wisniewski, PamelaAs technology and data access continue to evolve, research ethics in the areas of Human-Computer Interaction and social computing are becoming increasingly complex. Despite increasing interest among researchers, there is still a lack of consistent community norms around ethical gray areas. One charge of the SIGCHI ethics committee is to help develop these norms by facilitating open conversations with different stakeholders. This panel will be an opportunity to develop a collective understanding of diverse perspectives on ethics, and to gather input from the GROUP research community around the ethical challenges we face as researchers who study social and collaborative computing systems and those who use these systems.
- Conference PaperWhen Social Norms Fail(Companion Proceedings of the 2020 ACM International Conference on Supporting Group Work, 2020) Dym, Brianna; Fiesler, CaseyWithin online communities, social norms that both set expectations for and regulate behavior can be critical to the overall welfare of the community--particularly in the context of the privacy and safety of its members. For communities where the cost of regulatory failure can be high, it is important to understand both the conditions under which norms might be effective, and when they might fail. As a case study, we consider transformative fandom, a creative community dedicated to reimagining existing media in subversive ways. Due to the vulnerability of many members, this community has strong, longstanding norms to keep its members safe. Through an interview study with 25 fandom participants, we investigate this complex array of implicit norms that have been largely effective over time, but have also begun to break down. Catalysts for these breakdowns include value tensions between sub-communities and an increasing presence of outsiders, though most prominently, we identify a disconnect between the norms the community needs to support and the design of the platforms they occupy.