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- Journal ArticleConventions and Commitments in Distributed CSCW Groups(Computer Supported Cooperative Work (CSCW): Vol. 11, 37500) Mark, GloriaConventions are necessary to establish in any recurrentcooperative arrangement. In electronic work, they are importantso as to regulate the use of shared objects. Based on empiricalresults from a long-term study of a group cooperating inelectronic work, I present examples showing that the group failedto develop normative convention behavior. These difficulties informing conventions can be attributed to a long list of factors:the lack of clear precedents, different perspectives among groupmembers, a flexible cooperation media, limited communication, thedesign process, and discontinuous cooperation. Further, I arguethat commitments to the conventions were difficult, due to theconventions not reaching an acceptance threshold, uneven payoffs,and weak social influences. The empirical results call for aspecific set of awareness information requirements to promoteactive learning about the group activity in order to support thearticulation of conventions. The requirements focus on the roleof feedback as a powerful mechanism for shaping and learningabout group behavior.
- Text DocumentMerging Multiple Perspectives in Groupware Use: Intra- and Intergroup Conventions(Proceedings of the 1997 ACM International Conference on Supporting Group Work, 1997) Mark, Gloria
- Conference PaperPresenting the Kludd: A Shared Workspace for Collaboration(Proceedings of the 2014 ACM International Conference on Supporting Group Work, 2014) Nilsson, Stefan; Svensson, LarsIn this poster, we would like to present the current state of the Kludd system. Kludd is a web-based collaboration tool, enabling users to collaborate around various media objects like images, videos, texts and audio in a shared workspace. The design metaphor is an online whiteboard, where multiple actors can add, manipulate and remove objects, all while everyone sees the same view. The system is made with standard components like HTML5, CSS3 and a number of open-source javascript libraries enabling real-time collaboration in a browser. Utilizing a Design Science Research methodology, the initial design was based on 9 design requirements. In this poster, a further four requirements are presented as a result of the analysis of the first phase, and an initial design of the second phase of the project is presented.