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- Conference PaperCurating an Infinite Basement: Understanding How People Manage Collections of Sentimental Artifacts(Proceedings of the 2016 ACM International Conference on Supporting Group Work, 2016) Jones, Jasmine; Ackerman, Mark S.Valuable memories are increasingly captured and stored as digital artifacts. However, as people amass these digital mementos, their collections are rarely curated, due to the volume of content, the effort involved, and a general lack of motivation, which can result in important artifacts being obscured and forgotten in an accumulation of content over time. Our study aims to better understand the challenges and goals of people dealing with large collections, and to provide insight into how people select and pay attention to large collections of digital mementos. We conducted an interpretivist analysis of forum data from UnclutterNow.com, where participants discussed issues they face in curating the sentimental artifacts in their homes. We uncovered a number of social, temporal, and spatial affordances and concerns that influence the ways that people curate their memories, and discuss how curation is closely tied to how people use storage and display in their home. In our study, we drew out and unpack curation regimes" as patterns that people enact to focus the attention they are able to pay to the artifacts in their collections. We close with a discussion of the design opportunities for memory artifacts, which support and facilitate the curatorial processes of users managing digital mementos in everyday life."
- Conference PaperDesigning Social Memory Artifacts in a Smart Home(Proceedings of the 2016 ACM International Conference on Supporting Group Work, 2016) Jones, JasmineMemory is shaped by the media in which it is communicated (van Dijck, 2007). In a world where people live enmeshed with computing technologies, there are myriad opportunities to enrich and enhance everyday life with new kinds of memory. In my dissertation research, I employ a mixed methods interpretivist approach to investigate how people relate to and revisit memories of their past, how families collectively interact with shared memory, and how pervasive ubicomp" technologies can be designed to support and enhance the social activities of sharing family memory across generations."
- Journal ArticleGeographic ‘Place’ and ‘Community Information’ Preferences(Computer Supported Cooperative Work (CSCW): Vol. 17, 2008) Jones, Quentin; Grandhi, Sukeshini A.; Karam, Samer; Whittaker, Steve; Zhou, Changqing; Terveen, LorenPeople dynamically structure social interactions and activities at various locations in their environments in specialized types of places such as the office, home, coffee shop, museum and school. They also imbue various locations with personal meaning, creating group ‘hangouts’ and personally meaningful ‘places’. Mobile location-aware community systems can potentially utilize the existence of such ‘places’ to support the management of social information and interaction. However, acting effectively on this potential requires an understanding of how: (1) places and place-types relate to people’s desire for place-related awareness of and communication with others; and (2) what information people are willing to provide about themselves to enable place-related communication and awareness. We present here the findings from two qualitative studies, a survey of 509 individuals in New York, and a study of how mobility traces can be used to find people’s important places in an exploration of these questions. These studies highlight how people value and are willing to routinely provide information such as ratings, comments, event records relevant to a place, and when appropriate their location to enable services. They also suggest how place and place-type data could be used in conjunction with other information regarding people and places so that systems can be deployed that respect users’ P eople-to- P eople-to- P laces data sharing preferences. We conclude with a discussion on how ‘place’ data can best be utilized to enable services when the systems in question are supported by a sophisticated computerized user-community social-geographical model.
- Text DocumentA Web of Coordinative Artifacts: Collaborative Work at a Hospital Ward(Proceedings of the 2005 ACM International Conference on Supporting Group Work, 2005) Bardram, Jakob E.; Bossen, ClausThis paper reports from a field study of a hospital ward and discusses how people achieve coordination through the use of a wide range of interrelated non-digital artifacts, like whiteboards, work schedules, examination sheets, care records, post-it notes etc. These artifacts have multiple roles and functions which in combination facilitate location awareness, continuous coordination, cooperative planning and status overview. We described how actors achieve coordination by using different aspects of these artifacts: their material qualities, the structure they provide as templates and the signs inscribed upon them that are only meaningful to knowledgeable actors. We finally discuss the implication for the design of CSCW tools from the study.