Browsing by Author "Pater, Jessica A."

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    Conference Paper
    Characterizations of Online Harassment: Comparing Policies Across Social Media Platforms
    (Proceedings of the 2016 ACM International Conference on Supporting Group Work, 2016) Pater, Jessica A.; Kim, Moon K.; Mynatt, Elizabeth D.; Fiesler, Casey
    Harassment in online spaces is increasingly part of public debate and concern. Pervasive problems like cyberbullying, hate speech, and the glorification of self-harm have highlighted the breadth and depth of harassment taking place online. In this study we conduct a content analysis of the governing policies for fifteen social media platforms as they relate to harassment (of oneself and/or of community members) and other associated behaviors. We find that there is a striking inconsistency in how platform-specific policies depict harassment. Additionally, how these policies prescribe responses to harassment vary from mild censuring to the involvement of law enforcement. Finally, based on our analysis and findings, we discuss the potential for harnessing the power of the online communities to create norms around problematic behaviors.
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    Conference Paper
    GROUP4Good: Exploring Positive Impacts of GROUP Research
    (Companion Proceedings of the 2020 ACM International Conference on Supporting Group Work, 2020) Pater, Jessica A.; Badillo-Urquiola, Karla; Wisniewski, Pamela; LaLone, Nicolas; Jacobs, Maia
    In conducting research, one typically considers the potential harms associated with the research and how to minimize or mitigate the negative impacts thus leaving less time to consider designing for optimized benefits. The definition of positive impact relies heavily on the situational power structures, culture, and social norms of the given community. This workshop will give researchers across the GROUP community the opportunity to explore how we might design or use technologies to maximize wider societal benefits.