Browsing by Author "Mynatt, Elizabeth D."

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    Conference Paper
    Characterizations of Online Harassment: Comparing Policies Across Social Media Platforms
    (Proceedings of the 2016 ACM International Conference on Supporting Group Work, 2016) Pater, Jessica A.; Kim, Moon K.; Mynatt, Elizabeth D.; Fiesler, Casey
    Harassment in online spaces is increasingly part of public debate and concern. Pervasive problems like cyberbullying, hate speech, and the glorification of self-harm have highlighted the breadth and depth of harassment taking place online. In this study we conduct a content analysis of the governing policies for fifteen social media platforms as they relate to harassment (of oneself and/or of community members) and other associated behaviors. We find that there is a striking inconsistency in how platform-specific policies depict harassment. Additionally, how these policies prescribe responses to harassment vary from mild censuring to the involvement of law enforcement. Finally, based on our analysis and findings, we discuss the potential for harnessing the power of the online communities to create norms around problematic behaviors.
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    Journal Article
    Network Communities: Something Old, Something New, Something Borrowed ...
    (Computer Supported Cooperative Work (CSCW): Vol. 7, 35855) Mynatt, Elizabeth D.; O'Day, Vicki L.; Adler, Annette; Ito, Mizuko
    Collaboration has long been of considerable interest to both designers and researchers in the CHI and CSCW communities. This paper contributes to this discussion by proposing the concept of network communities as a new genre of collaboration for this discussion. Network communities are robust and persistent communities based on a sense of locality that spans both the virtual and physical worlds of their users. They are a technosocial construct that requires understanding of both the technology and the sociality embodying them. We consider several familiar systems as well as historical antecedents to describe the affordances these systems offer their community of users. Based on our own experience as designers, users and researchers of a variety of network communities, we extend this initial design space along three dimensions: the boundary negotiations between real and virtual worlds, support for social rhythms and the emergence and development of community. Finally we offer implications for designers, researchers and community members based on our findings.
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    Text Document
    Supporting Privacy Management via Community Experience and Expertise
    (Communities and Technologies: Proceedings of the Second International Conference on Communities and Technologies 2005, 2005) Goecks, Jeremy; Mynatt, Elizabeth D.
    We propose a novel approach for supporting privacy management that leverages community experience and expertise via the process of social navigation. Social navigation simplifies the often complex task of managing privacy settings, and systems that employ social navigation can advantageously complement user privacy management processes. We implemented our approach to privacy management in the Acumen system; Acumen uses social navigation to enable individuals to manage their Internet cookies both manually and automatically based on the behavior of others in the community. We present the Acumen system in detail and discuss data obtained from a six-week, preliminary deployment of Acumen. Lastly, we discuss challenges that systems implementing our approach must address if they are to be successful.
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    Text Document
    The network communities of SeniorNet
    (ECSCW 1999: Proceedings of the Sixth European Conference on Computer Supported Cooperative Work, 1999) Mynatt, Elizabeth D.; Adler, Annette; Ito, Mizuko; Linde, Charlotte; O'Day, Vicky L.
    With the explosion of participation on the Internet, there is increasing interest and speculation in extending its' uses to support diverse online communities, and particular interest in using the Internet to combat loneliness and isolation amongst senior citizens For the past year, we have been investigating SeniorNet (SN), a 12 year old organization that attempts to bring seniors together via computer networking technologies. We found a rich tapestry of human relationships supported by various technical and social underpinnings. In this' paper, we delve into the richness of an active community and describe the intertwining technical and social factors that make it valuable and useful for its members. An underlying question in these discussions is "If network communities have to be principally created and maintained by their members (as we posit), then how do designers help without getting in the way? "